How can I set Folder Permissions in a My Docs Online Account?
Folder permissions may be set by the Group Administrator. To set folder permissions click the “Group Administration” button, then select the tab for “Folder Permissions”. To add or update permissions...
View ArticleLock folders to prevent accidental folder deletion
It’s easy to accidentally move or delete a folder using Web Folders if a user has “full control” of a folder. To avoid this happening administrators can use the “Lock” feature visible in the browser...
View ArticleHow do I update my Credit Card information?
If you are using the current version of the My Docs Online you can follow the these instructions to update your credit card. If you’re running the “classic version” (the one with the globe as the...
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New Web Client Enhancements, Differences
Our newest Web Client has many important differences and enhancements when compared to the “legacy” web client. Here are some of the most important differences. How can you tell which you are using?...
View ArticleOne Login ID, Multiple People, and What’s Considered a User
Login IDs can be shared by multiple people. Here are some things to consider. First and more important, Login IDs each have their own permissions, which control what folders and files can be accessed....
View ArticleMigrating to Our New Web Client and New Account Types
My Docs Online has been in business since 1999, and at various points in our service history we’ve upgraded our technology and the types of plans we offer. Right now when you sign up as a new customer...
View ArticleFERPA and My Docs Online
The Family Educational Rights and Privacy Act (FERPA) generally prohibits the improper disclosure of personally identifiable information derived from education records. Schools may share basic...
View ArticleEdge Browser Can’t Open Folders in Old Web Interface After Fall Update
Following the Windows 10 Fall Update (version 1511, build 10586) the Edge browser used by default in Windows 10 cannot open folders in the OLD My Docs Online Web client. Workarounds include: Start...
View ArticleMy Docs Online and ITAR (International Traffic in Arms Regulation)
International Traffic in Arms Regulations (ITAR) control the export and import of defense-related articles and services on the United States Munitions List (USML). ITAR regulations dictate that...
View ArticleBulk Folder Move or Delete
Administrators can manage folders in bulk by clicking Group Administration and then MOVE/DELETE FOLDERS. This allows for convenient folder cleanup. Special folders (Public, Customer Upload etc.) and...
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